Return and exchange
**Return and Exchange Policy**
At Dharti Bangles, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your jewelry item, we offer a straightforward return and exchange policy to make the process as seamless as possible.
**Returns:**
If you wish to return an item, please adhere to the following guidelines:
– Items must be returned within 30 days of the purchase date.
– The item must be in its original condition, unworn, and with all tags attached.
– Returns must be accompanied by the original receipt or proof of purchase.
Upon receipt of the returned item, we will inspect it to ensure it meets our return criteria. If approved, we will initiate a refund to your original method of payment within [number] business days. Please note that shipping charges are non-refundable.
**Exchanges:**
Should you prefer to exchange your jewelry item for another size, style, or design, please follow these steps:
– Contact our customer service team to initiate the exchange process.
– Provide details of the item you wish to exchange, including the desired replacement.
– Once approved, we will provide instructions for returning the original item.
Upon receipt and inspection of the returned item, we will process the exchange and dispatch the replacement item promptly. Any price difference between the exchanged items will be either refunded or charged accordingly.
**Exceptions:**
Please note that certain items may be exempt from our return and exchange policy due to hygiene reasons or customization. These exceptions will be clearly outlined at the time of purchase.
**Contact Us:**
If you have any questions or require further assistance regarding our return and exchange policy, please do not hesitate to contact our customer service team We are here to ensure your satisfaction and provide assistance every step of the way.
Thank you for choosing Dharti Bangles for your jewelry needs. We look forward to serving you again in the future.