Refund policy

Refund Policy

At Zihris, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns: You have [X days] from the date of purchase to return an item for a full refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.

Exchanges: If you need to exchange an item, please contact us within [X days] of receiving your order. We will do our best to accommodate your request, and any price differences will be handled accordingly.

Non-Refundable Items: Certain items are non-refundable, including [list of non-refundable items]. Please note that personalized or customized items may also be exempt from refunds.

Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us: If you have any questions about our refund policy, please contact us at [your contact information]. We are here to assist you and ensure your experience with Zihris is exceptional.